TERMS OF SERVICE
OVERVIEW
This website is operated by EXNOTE (Website: https://www.exnote.cn/). Throughout the site, the terms “we”, “us” and “our” refer to EXNOTE. EXNOTE provides this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing goods from us, you enter into our “Service” and agree to be bound by these Terms of Service (“Terms”), together with all supplementary terms, conditions and policies referenced herein and accessible via hyperlinks. These Terms apply to every site visitor, including browsers, shoppers, customers, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you acknowledge full acceptance of these Terms of Service. If you do not agree to all terms of this agreement, you may not access the website or use any of our services. If these Terms constitute an offer, your acceptance is limited exclusively to these Terms of Service.
Any new features or tools added to our online store shall also be governed by these Terms of Service. You may review the latest version of these Terms at any time on this page. We reserve the right to update, revise or replace any section of these Terms by posting changes on our website. It is your responsibility to periodically check this page for updates. Your continued browsing, login or order placement after revisions are posted constitutes full acceptance of the updated Terms.
Our online furniture store is hosted on Shopify Inc. Shopify provides the complete e-commerce platform that enables us to list, sell and deliver our furniture products to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm you have reached the legal age of majority in your state or province of residence, or you are a legal adult and consent to minor dependents under your guardianship using this website.
You may not purchase or use our furniture products for any illegal or unauthorized purposes, nor violate any local, state or federal laws within your jurisdiction (including copyright and intellectual property laws) while using our Service.
You are prohibited from uploading, transmitting worms, viruses or any destructive malicious code through our website.
Any breach or violation of these Terms will result in immediate termination of your access to all Services provided by EXNOTE.
SECTION 2 - GENERAL CONDITIONS
We reserve the absolute right to refuse service to any user at any time, for any valid reason.
You acknowledge that your submitted content (excluding credit card payment information) may be transmitted unencrypted across multiple networks and adjusted to fit the technical specifications of connected devices or networks. All credit card data is fully encrypted during all network transmissions.
You may not reproduce, copy, resell or exploit any portion of the Service, website access, or contact channels on our site without our explicit written approval.
All section headings within this agreement are added for readability convenience only and shall not limit or alter the legal scope of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
EXNOTE accepts no liability if information published on our website is inaccurate, incomplete or outdated. All site materials serve only as general reference and shall not be treated as the sole basis for purchasing decisions without cross-verifying official, more accurate and timely sources. You rely on website content entirely at your own risk.
This site may contain historical product and pricing information, which is not real-time and provided solely for reference. We reserve the right to modify website content at any time, with no obligation to actively update published information. You bear full responsibility for regularly reviewing our site for content changes.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
All product prices listed on https://www.exnote.cn/ are subject to revision without prior notice.
We reserve the right to modify, suspend or permanently discontinue the Service (or any feature, page or product content) at any time without advance notification.
EXNOTE shall not be liable to you or any third party for losses arising from price adjustments, service suspension, partial edits or full discontinuation of our website.
SECTION 5 - PRODUCTS OR SERVICES
All EXNOTE furniture items including box springs, sofas, storage cabinets, side tables, bookshelves, dining tables and kitchen racks are sold exclusively online through our official website. All products have limited stock quantities and are eligible for return or exchange only in accordance with our official Return Policy.
We make every reasonable effort to accurately display product colors, textures and dimensions in site photos. However, we cannot guarantee your device monitor will render all colors with perfect precision.
We reserve the right (without obligation) to restrict product sales to specific individuals, geographic regions or jurisdictions, and may enforce such restrictions on a case-by-case basis. We also retain authority to limit purchase quantities for any listed product. All product descriptions and pricing may be adjusted at our sole discretion without prior notice, and we reserve the right to discontinue any furniture line at any time. Any product offer posted on our site is void where prohibited by applicable law.
We do not warrant that product quality, performance or appearance will fully match your expectations, nor that all technical or textual errors on our website will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to reject any order placed through our website. At our sole discretion, we may limit or cancel purchase quantities per customer, household or single order. Restrictions apply to orders linked to identical user accounts, payment cards, billing or shipping addresses. If we cancel or adjust your order, we will attempt to notify you via the email address submitted at checkout. We may block orders we reasonably believe are placed by resellers, distributors or bulk dealers.
You agree to submit current, complete and accurate billing, shipping and account information for all purchases on our store. You must promptly update your account details (email, payment card numbers, expiry dates) to ensure smooth order processing and customer communication.
For full return, exchange and refund rules, please review our dedicated Return Policy page.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
Our website may grant access to third-party tools over which we hold no monitoring, control or editorial input.
You acknowledge and agree we provide such external tools “as is” and “as available” without warranties, representations or endorsements of any kind. EXNOTE bears no liability for any outcomes arising from your use of third-party tools.
Your use of external tools provided via our site is entirely voluntary and at your own risk. You must review and accept the third-party provider’s own terms of service before using their tools.
We may launch new website features or services in the future; all newly released functionality shall also be governed by these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services featured on our website may contain third-party materials.
Site hyperlinks may redirect you to external websites unaffiliated with EXNOTE. We do not evaluate or verify third-party content accuracy, and disclaim all liability for external platforms, their merchandise or services.
We are not responsible for any damages or losses resulting from transactions completed on third-party websites. Always review the external merchant’s privacy and service policies before making purchases. All complaints related to third-party goods must be directed to that external provider, not EXNOTE.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us requested content (such as contest entries) or voluntarily submit creative suggestions, product feedback, design proposals or other materials via email, site chat or mail (collectively “Comments”), you grant EXNOTE perpetual, unrestricted rights to edit, reproduce, publish, distribute, translate and repurpose your Comments across all media formats.
We are not obligated to keep your Comments confidential, provide financial compensation for submissions, or reply to your feedback.
We may (but are not required to) monitor, edit or remove content we deem unlawful, offensive, defamatory, pornographic, threatening, or violating intellectual property rights or these Terms of Service.
You warrant your Comments will not infringe third-party copyright, trademark, privacy or personality rights. You also agree your submissions will not contain malicious malware, false identity information, libelous or obscene language. You are solely responsible for the accuracy and legality of all content you post or send to us; EXNOTE assumes zero liability for user-submitted Comments.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal data during checkout, account registration or customer service communication is governed by our independent Privacy Policy, accessible on https://www.exnote.cn/.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Our website may occasionally contain typographical errors, inaccurate pricing, shipping fees, product dimension descriptions, stock status or delivery timeline information. We reserve the right to correct all errors, update content or cancel orders with inaccurate listing details at any time, even after you have submitted payment.
We have no legal obligation to update or revise site information unless required by local law. No scheduled refresh date on our website shall serve as confirmation that all published information has been fully updated.
SECTION 12 - PROHIBITED USES
Beyond other restrictions outlined in these Terms, you are forbidden to use our website or its content for the following purposes:
(a) Engage in any illegal activity;
(b) Solicit others to commit unlawful acts;
(c) Violate international, federal, state or local regulatory ordinances;
(d) Infringe EXNOTE’s intellectual property rights or third-party copyright, trademark and design rights;
(e) Harass, insult, discriminate or defame others based on gender, race, religion, age, disability, sexual orientation or national origin;
(f) Submit knowingly false or misleading information to our platform;
(g) Upload or transmit viruses, trojans or malicious code that disrupt website or internet functionality;
(h) Collect or track the private personal information of other site users;
(i) Run spam, phishing, scraping, crawling or data harvesting scripts on our servers;
(j) Create obscene, immoral or offensive content through our Service;
(k) Bypass or disable website security features, access restricted server areas without authorization.
We reserve the right to permanently terminate your site access for violating any prohibited use listed above.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free, secure or timely access to our website Service.
We make no warranty that results obtained from browsing or purchasing via our site will be completely accurate or reliable.
We may temporarily remove website access for unscheduled maintenance for indefinite periods without prior customer notification.
You expressly accept that your use of the Service is entirely at your own risk. Our website, furniture products and all related services are provided “as is” and “as available”, without any express or implied warranties including merchantability, fitness for specific household use, durability and non-infringement.
Under no circumstances shall EXNOTE, its staff, partners, suppliers or contractors be liable for personal injury, property loss, lost profits, lost revenue, data loss, replacement costs or any direct, indirect, incidental, punitive or consequential damages arising from your use of our website or purchased furniture goods, even if we have been advised of potential loss risks.
Certain jurisdictions prohibit liability limits for incidental or consequential damages; in such regions, our liability cap will apply to the maximum extent permitted by local law.
SECTION 14 - INDEMNIFICATION
You agree to fully indemnify, defend and hold harmless EXNOTE, its parent companies, affiliates, partners, directors, staff, suppliers and contractors against all third-party claims, demands and reasonable attorney fees arising from:
(1) Your breach of these Terms of Service or linked official policies;
(2) Your violation of local, state or national laws;
(3) Your infringement of any third party’s privacy, copyright or proprietary rights.
SECTION 15 - SEVERABILITY
If any single clause of these Terms of Service is ruled unlawful, void or unenforceable, that provision shall still operate to the fullest legal extent possible, and the invalid portion will be separated from the rest of this agreement. This ruling will not affect the validity and enforceability of all remaining terms.
SECTION 16 - TERMINATION
All financial obligations and liabilities incurred by both parties before termination will remain legally binding after the agreement ends.
These Terms remain effective until terminated by either you or EXNOTE. You may terminate this agreement at any time by ceasing all website use and contacting our support team.
If we determine you have violated any term of this agreement, we may terminate your access without prior notice. You will remain responsible for all outstanding order payments owed up to the termination date, and we may block your future access to our website and services.
SECTION 17 - ENTIRE AGREEMENT
Failure by EXNOTE to enforce any right or clause within these Terms shall not constitute a permanent waiver of that right.
These Terms of Service, together with our Return Policy, Privacy Policy and all operational rules posted on https://www.exnote.cn/, form the complete binding agreement between you and EXNOTE, superseding all prior oral or written communications, proposals and agreements related to website usage and purchases.
Any ambiguity in interpreting these Terms shall not be construed against EXNOTE as the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and all separate purchase agreements between you and EXNOTE shall be governed by and construed in accordance with the laws of the United States of America.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You may review the latest updated version of these Terms of Service at any time on this page.
We reserve full discretion to revise, amend or replace any section of these Terms by publishing updated content on our website. You are responsible for regularly checking this page for revisions. Your continued browsing, account login or order placement after new Terms are posted constitutes full acceptance of all updated provisions.
SECTION 20 - CONTACT INFORMATION
For all inquiries, disputes or questions regarding these Terms of Service, please email our official support address:
walys2026@outlook.com